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Professional Certifications / All Certifications / Certified Hospitality Instructor (CHI®)

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Certified Hospitality Instructor (CHI®)

SKU: CL-10024

Certified Hospitality Instructor (CHI®)

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The Certified Hospitality Instructor (CHI) program will enhance your hospitality knowledge and skills and sharpen your ability to convey the information to students so they may be better prepared for a career in the hospitality and tourism industry.

The CHI was developed to help secondary school and workforce development teachers effectively teach lodging, tourism, and food & beverage courses. The newly developed self-study format makes it convenient and flexible for educators to fit into their schedules. Teachers receive a custom printed textbook, as well as access to online lectures delivered by a Certified Hospitality Educator to help guide them during the study process.

The CHI designation may be used on letterhead, business cards, and other writings.

There are 15 hours of online content for Level 1, and 10 hours of online content for Level2.

Modules Covered

Level 1:

  • Introduction to Hospitality and Guest Service

  • Operations

  • FinanceLevel

2: Leadership

  • Human Resources Sales

  • Marketing Safety

  • Security


  • Currently employed as a secondary school hospitality instructor or workforce program hospitality instructor.

  • Successfully complete Level 1 and Level 2 of the CHI self-study materials.

  • Complete 120 hours of internship with a hospitality organization.


The CHI has two exams, one each for Level 1 and Level 2.

  • Each exam consists of 50 multiple-choice questions that must be answered within a four-hour time period.

  • PassLevel 1and Level 2 exams with a score of 70% or higher.

  • CHI exams are delivered online; there is no paper-based option for the CHI when taking as an individual

  • Two retakes are allowed if a candidate does not pass the exam. A retake fee applies and must be completed within the same one-year time frame of enrollment.

*Terms and conditions: Third-party fees will be deducted in case of full or partial refund*

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