Home

Professional Certifications / All Certifications / Guest Service Gold® Golden Opportunities Online Program and Certification

 

"Guest Service Gold® Golden Opportunities Online Program and Certification" has been added to your cart.

Guest Service Gold® Golden Opportunities Online Program and Certification

SKU: CL-10020

Guest Service Gold® Golden Opportunities Online Program and Certification

Price: SAR 890 (Price including VAT)

QTY:

arrow&v

You've already booked this course. View Bookings Cart

Golden opportunities are moments and exchanges that, depending on your actions, can leave a guest feeling delighted or disappointed. Guest Service Gold®: Golden Opportunities demonstrates how to provide a level of guest service that leaves a lasting impression on each of your guests, inspires your coworkers, and enhances your job satisfaction.


The Guest Service Gold®: Golden Opportunities online program features these seven elements: Recovery: Turn it Around!, Personalization: Provide an Individualized Experience!, Knowledge: Be in the Know!, Passion: Inspire Others!, Commitment: Be All In!, Inclusion: Include Everyone! and Personality: Be Yourself!

The Guest Service Gold®: Golden Opportunities training prepares employees for the Certified Guest Service Professional (CGSP®) exam. Recognized worldwide, the CGSP® designation is the highest acknowledgement of award-winning guest service for employees in the lodging industry.


This individual online training can be completed in two hours. The CGSP® exam consists of 30 multiple-choice questions that must be answered within one hour. Candidates must achieve a minimum score of 70% to earn the CGSP® designation.


Includes:

  • Guest Service Gold®: Golden Opportunities online program

  • Certification Exam

*Terms and conditions: Third-party fees will be deducted in case of full or partial refund*

You might also like

Certified Hospitality Supervisor (CHS®)

Certified Hospitality Supervisor (CHS®)

Recognized worldwide, the CHS designation is the industry’s highest acknowledgement of professionalism for supervisors in the hospitality industry.

Certified Hotel Administrator (CHA®)

Certified Hotel Administrator (CHA®)

The Certified Hotel Administrator is a prestigious certification that recognizes these leadership and managerial skills.

Certified Rooms Division Executive (CRDE®)

Certified Rooms Division Executive (CRDE®)

CRDE certification provides industry-validated recognition that you provide excellent management of every aspect of the modern rooms division.

Certified Food & Beverage Executive (CFBE®)

Certified Food & Beverage Executive (CFBE®)

CFBE certification is a prestigious recognition that you are a professional dedicated to the industry.